We Want to Hear From You 

Send us an email below by filling out the information and submitt. Or email us directly.  Whether you just enjoyed the best cup of your life or think we have room to improve, your feedback is what keeps us brewing. At Apex Grounds Coffee, we value transparency and the community we’re building. No matter the reason—praise, a suggestion, or a concern—please reach out. We’re here to listen.

Curious About Our Coffee? Not sure which roast is right for your French Press? Want to know more about our roasting process? We love talking shop. Drop us a line with any general questions about our beans or brewing tips, and we’ll get back to you with our best recommendations.

Show Us Your Brew We love seeing where Apex Grounds goes! Tag us in your photos or send us a note about your favorite morning ritual.

Reach Out Directly - Contact Details

Email: apexgroundscoffee@gmail.com

Phone: (208) 985-3006

Business Address: 20211 Colebrook Ave, Caldwell, ID 83605

Response Time:  We typically respond to all inquiries within 24 -48 business hours.

Order Issues & Damaged Items

At Apex Grounds Coffee, we want you to enjoy every cup. Because our coffee is a perishable food item, all sales are final. However, if there is a mistake with your order or it arrived damaged, we are here to help!

How to request a replacement or refund: Please email apexgroundscoffee@gmail.com with the following information:

• Order Number (e.g., #1001)

• A brief description of the issue (e.g., received whole bean instead of ground, or bag was torn during shipping).

• A photo of the item and the packaging it arrived in (this is required for us to process a claim with our fulfillment partner).

Once we receive your email, we will review the issue and, if approved, send out a fresh replacement immediately.

Please do not mail coffee back to us.